Why hairdressers LOVE ravers!
The very best stylists from the most magnificent salons with the very highest levels of customer care STILL lose clients. As a rough estimate I'd say between 3% and 10% of clients disappear from a stylist's appointment page each year despite being delighted with the salon and service. That hits any stylist working on commission HARD.
The reasons are diverse: clients relocating, reconciling a drop in income or even unfortunately dying, or a stylist's change in working hours or promotion to a new grade.
Whatever the reason the biggest favour you can ever do a stylist is to RAVE about them!
This isn't such a big ask any more: check in on Facebook when you're in the salon, or send a tweet or pic of your new 'do. It shows the world that your stylist is fab (and if they're not why are you still with them?) and it makes a real difference to how busy a stylist is. What's more they feel good about their work too.
Some salons also offer a more structured recommend-a-friend scheme which can earn you money off or free products and services. In my experience, few clients do this well but those that do tend to do an awesome job at it. I even have two lucky clients who rarely pay for any services in my salon!
So ...
IF YOU'RE HAPPY AND YOU KNOW IT
TELL YOUR FRIENDS!
phil@bravohair.com
Bravo Hairdressing, 57 Cheap Street, Newbury, Berks. RG14 5DH (01635) 552323
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